22/8/2022 • Blog Post

Device-related service journeys are becoming more and more complex

The modern consumer expects prompt service and timely problem resolution on their terms. Prolonging handset lifecycles exacerbate the need for effective help to ensure a smooth experience with an older device. MCE’...
6/4/2022 • Blog Post

Wherever your consumer is, provide the hands-on device activation support they need

Our Activation journeys help improve the upgrade experience, regardless of channel – with a full start, stop, resume capability – delivered by our common data layer. For more information on our Activation sol...