MCEโs Blog
GTC 2025 Reflection: Is AI Underhyped? How to Meet AIโs Expectations
At GTC 2025, Nvidiaโs telecom chief told Fierce Network that AI is underhyped. CEO Jensen Huang expressed that this year was the Super Bowl of AI, where everyone is a winner. In other words, AI is huge, but โyou ainโt se...
Read
more
eSIMs Are Gaining Ground โ What This Means for Customer Acquisition and Retention
eSIMs Are Gaining Ground โ What This Means for Customer Acquisition and Retention
eSIMs have gone from an emerging technology to a mainstream solution in mobile connectivity. In the U.S., all new iPhones have been eSIM-only for at least two years, and Canadaโs latest iPhone 16 has followed suit. Other...
Gamifying the User Experience to Drive More Promo Conversions on Mobile App
Gamifying the User Experience to Drive More Promo Conversions on Mobile App
Gamification has already proven its ability to boost engagement and satisfaction in customer care, helping mobile operators encourage self-service adoption and reduce support costs. But what happens when this same approa...
Drive your margin potential
Our ready-to-use workflows can help operators to enforce CX standards in retail to avoid customer friction (e.g., enforce wipe and unlocking) and ensure optimal attach, up, and cross-sell results (e.g., insurance and acc...