Young girl with broken smartphoneMCE now offers the ability to communicate with mobile devices and tablets that have partially or completely broken screen. Simply connect any Android device to mce’s solutions and with one click, perform all the necessary steps and actions to prepare it for action.

This feature is available for both mce Retail and mce Logistics solution lines.

Use mce’s solutions for new use cases:

Salvage broken screen devices

Perform Data backup and Content Transfer on broken or unresponsive screen devices

Precisely grade damaged devices for Trade-In, Buyback, Lease Return and Recycling

Faster activation for On-Boarding journeys

Fully automated activation and processing for mce Logistics solutions

Young man with broken smartphoneTHE FUTURE IS HERE

mce’s state of the art technology and expertise in the mobile world helps you get closer than ever to a future proof environment. In retail stores, repair centers or logistics facilities- Broken Screen Access helps improve performance and adds new abilities to the existing solutions. Enabling automation where it was never available before.


Broken Screen Access Icons

Mobile Device input control

Control mobile devices through mce solutions using a keyboard

Perform actions on devices with broken / unresponsive touch screen

Extract data from physically malfunctioning mobile devices and tablets.

Auto enable USB debugging

Automatically activate USB Debugging mode to access all mce features.

Screen projection

Project mobile device screen to the mce solution and see what’s on screen, when the display is malfunctioning or broken.

Auto activation

Fully automated Out Of Box Experience and Device Activation, allowing to activate faster, during a process without human intervention.

To learn how you can benefit from this new feature, contact [email protected] or contact your mce customer success manager.

About MCE Systems:

MCE Systems is the pioneer in mobile device lifecycle management, having created more than $2.5B of shareholder value for operators and their partners since 2005. MCE’s industry-leading solutions simplify operations, increase revenues, and decrease inefficiencies. Specific solutions range from device diagnostics and care to trade-in management with a price guarantee to handling device returns. All are omnichannel-ready with world-class virtualization and provide fully integrated data management to anticipate customer needs around device-related customers issues (e.g., device health, upgrade timing). Over its more than 15 years of experience, MCE Systems has become the trusted solution to Tier-1 operators and their partners. For more information, please

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