Seamless CX to truly differentiate
digital Device Lifecycle Management
An emerging digital-first differentiator for telcos
The dDLM platform provides a new way for telcos to deliver a seamless customer experience by putting the power of digital-first technology into the hands of your customers and frontline.
You can start with a single journey and with our IT-light approach you get payback within six to twelve months, while impacting both NPS and margins.
Journeys that make a difference
Our device lifecycle management platform gives complete control over device-related onboarding, service, and upgrade journeys
Contextual marketing: deliver the right offer at the right time
Delight your customers by anticipating their needs while creating better margins
MCE’s contextual marketing enables operators to accelerate existing cross and upsell plans while providing new device-related opportunities. All can be configured based on marketing priorities and without IT change requests, empowering the business to move faster.
digital Device Lifecycle Management Explained
Join us for the second instalment in our two-part series on Device Lifecycle Management (DLM).
In this explainer, we explore how digital Device Lifecycle Management (dDLM) can improve the customer service experience by providing immediate and high-value value engagement.