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34 results found • page 3 of 3

• MCE is attending CES 2023: 5th – 8th Jan 2023

  MCE is committed to mobilizing digital-first device lifecycle experiences to our telco clients and partners, which elevate both NPS and margins while realizing fast paybacks. If you are attending and...

  https://mce.systems/insights/mce-is-attending-ces-2023-5th-8th-jan-2023/

• MCE fuels AI chatbot performance with real-time device data and intelligence

  ...can be triggered in real-time based on the ad hoc insights needs of the conversation (e.g., battery check). MCE tested this approach with ChatGPT and the API integration was fast...

  https://mce.systems/insights/mce-fuels-ai-chatbot-performance-with-real-time-device-data-and-intelligence/

• Myth #1 – Telco retail – Everything has to be wireless

  Consumers demand a retail experience that delivers fast, secure, and easy resolution to their issues. For retail, MCE believes the best practice is a wireless, platform agnostic tablet that can...

  https://mce.systems/insights/myth-1-telco-retail-everything-has-to-be-wireless/

• MCE Systems Wins Double Honors at Globee Information Technology Awards

  ...MNOs build fast and seamless omnichannel journeys that transform the customer’s device lifecycle experience. Better journeys lead to more loyalty and higher NPS scores for MNOs. This is the real...

  https://mce.systems/insights/mce-systems-wins-double-honors-at-globee-information-technology-awards/

• Digital-First App

  The App ‘Power Play’ The fast and easy solution to solve your customer issues, digital-first and IT-light Zero to impact in under 12 weeks Benefit from our app & integration...

  https://mce.systems/digital-first-app/

• Tiaas

  ...the fastest deployment and impact Trade-in as Service gives you all the benefits of trade-ins, but as a managed service – with zero risk. It’s a trade-in program with maximum...

  https://mce.systems/tiaas/

• Device Service & Care

  ...the frontline instant access to the device history and a fast path to issue resolution, so they don’t keep customers waiting and become more productive. Operator benefits: Empowers frontline to...

  https://mce.systems/device-service-care/

• Channel Solutions

  ...efficiency Our logistics partners use our dedicated dDLM solution to increase grading accuracy and create faster, more consistent and scalable processes with lower fraud and resale risk. Learn more The...

  https://mce.systems/channel-solutions/

• MCE delivers a quick update to support iOS 12.2, restores battery health diagnostics

  ...best solution but also the fastest response. This is a great example of how mce delivers the best in class support with the help of our great engineers.” If you’re...

  https://mce.systems/insights/mce-delivers-a-quick-update-to-support-ios-12-2-restores-battery-health-diagnostics/

• MCE successfully launches Intelligent automation – A fully integrated reverse logistics solution

  ...customer and exceptionally fast time to deployment. Benefits of mce’s integrated intelligent automation: Fully automated data flow to and from ERP / LMS / CRM system(s). No more manual update...

  https://mce.systems/insights/mce-successfully-launches-intelligent-automation-a-fully-integrated-reverse-logistics-solution/