Insights

28/6/2023 • Reports • Reports

MCE 2023 Topline Report: Telco NPS is at Risk During the Smartphone Lifecycle

In 2022 and 2023, 23,000 mobile customers shared their experiences and provided their perspectives on concrete digital-first Device Lifecycle Management applications (dDLM). The results are not only fascinating, but also encouraging for any mobile operators aspiring to improve their device experience.
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24/10/2022 • Technology • Blog

Empower your customers with self grading that is over 99% accurate

The worldwide consumers’ secondary market for used smartphones is growing, and expected to reach a global value of $65 billion by 2024. Self-served AI-enabled device grading from MCE provides customers with the ability t...

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