Insights

28/6/2023 • Reports • Reports

MCE 2023 Topline Report: Telco NPS is at Risk During the Smartphone Lifecycle

In 2022 and 2023, 23,000 mobile customers shared their experiences and provided their perspectives on concrete digital-first Device Lifecycle Management applications (dDLM). The results are not only fascinating, but also encouraging for any mobile operators aspiring to improve their device experience.
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6/4/2022 • Company • News

Wherever your consumer is, provide the hands-on device activation support they need

Our Activation journeys help improve the upgrade experience, regardless of channel – with a full start, stop, resume capability – delivered by our common data layer. For more information on our Activation sol...

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