What should mobile operators expect from MWC 2025?
February 21, 2025 • Technology • Blog Post
What should mobile operators expect from MWC 2025?
The telecom industry is undergoing a shift โ from product-focused strategies to customer-focused models that prioritize personalization that meets the interactions across every touchpoint. Customers expect faster resolut...
Why Digitization is Essential to a Sell-First,GenAI-Driven Retail Strategy
February 13, 2025 • Technology • Blog Post
[Video] Why Digitization is Essential to a Sell-First, GenAI-Driven Retail Strategy
Mobile operators are seeing increasing customer visit volumes in retail against the backdrop of rising OpEx and a shrinking ratio of employees to 1,000 customers. As they shift to a more sell-first, service less strategy...
What mobile operators should look for when choosing theirtechnology partner forย mobile device lifecycle management
February 12, 2025 • Technology • Blog
What mobile operators should look for when choosing their technology partner for mobile device lifecycle management
The telecommunications industry is expected to spend $57 billion on IT in 2025, of which an estimated 30 percent of the budget will be on software. Introducing new SaaS platforms or any digital technologies into the IT s...