Insights

MCE fuels AI chatbot performance with real-time device data and intelligence
MCE unveiled a transformative enhancement to AI-powered chatbot technology used for telco customer service. This new integration to the MCE platform adds a second dimension of search that boosts the performance of AI-powered chatbots.
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Bring AI-Powered Cosmetic Screen Grading to end users at home
With only the device’s camera and a mirror, users receive an AI-based assessment that is over 99 percent accurate to determine the real value of their device. The self-grading process for the customer is as follows...