Insights
MCE Topline Report:ย Telco NPS is at Risk During the Smartphone Lifecycle
In 2022 and 2023, 23,000 mobile customers shared their experiences and provided their perspectives on concrete digital-first Device Lifecycle Management applications (dDLM). The results are not only fascinating, but also encouraging for any mobile operators aspiring to improve their device experience.
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Greener with Tech:
Sourcing Mobile Device Intelligence to More Accurately Manage Second-Hand Inventory and Logistics
Greener with Tech: Sourcing Mobile Device Intelligence to More Accurately Manage Second-Hand Inventory and Logistics
The green leaf or recycling icons have become all too familiar symbols of social responsibility consumers on supermarket shelves and the wider public space, as companies fortify their brand image. As companies whose core...