There are 6.7Bn active smartphones in the world today and more than 2B unused devices in drawers. While every telco has device lifecycle management (DLM), often it is mostly manual, inconsistent, and rarely connected. The resulting customer journeys are fragmented due to the many different systems, which often lead to “swivel” chair solutions for the telco’s frontline. This is a headache for both operators and consumers and it creates friction, dissatisfaction, and churn.
Our upcoming webinar discusses how to elevate DLM to a truly digital-first and integrated self-service experience, which changes the game both for consumers and operators. The result is a seamless connected journey that solves the customer and operators needs in real-time. Case studies will show you how the introduction of remote intelligence removes friction from customer journeys to boost NPS, while at the same time delivering the operator incremental revenues and margins fast.
Joining our President Robert Hackl and CTO & Co-founder Almog Ben-Harosh will be digital innovators Varun Krishnan, Vodafone’s Managing Director for FinTech, along with former Accenture CEO for Digital Mike Sutcliffe, who will walk us through how dDLM can help MNOs and MVNOs slash costs, minimize churn, boost conversions, and unlock vast trade-in revenues.
The webinar is on 19th September 2022 at 7am PST/10am ET/4pm CET.
We would love for you to join us and take part in the debate!
Click on the link below to register now.
https://view6.workcast.net/register?cpak=4812432265337291&referrer=mcewebsiteblog
