Insights
MCE Topline Report: Telco NPS is at Risk During the Smartphone Lifecycle
In 2022 and 2023, 23,000 mobile customers shared their experiences and provided their perspectives on concrete digital-first Device Lifecycle Management applications (dDLM). The results are not only fascinating, but also encouraging for any mobile operators aspiring to improve their device experience.
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Mobile Klinik and MCE Systems introduce the
redesigned Mobile Klinik Device Checkup App
MCE Systems and Mobile Klinik introduce the redesigned Mobile Klinik Device Checkup app
The updated Device Checkup app gives Canadian smartphone customers even better options for trade-in, repair, and personalized promotions MCE Systems Ltd., the pioneer of digital-first device lifecycle management (dDLM), ...