Insights
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MCE 2023 Topline Report: Telco NPS is at Risk During the Smartphone Lifecycle
In 2022 and 2023, 23,000 mobile customers shared their experiences and provided their perspectives on concrete digital-first Device Lifecycle Management applications (dDLM). The results are not only fascinating, but also encouraging for any mobile operators aspiring to improve their device experience.
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Working with Vodafone UK to bring pioneering digital technologies & solutions to the market
Vodafone UK has partnered with the world’s leading digital device lifecycle management (dDLM) solution provider MCE Systems, to deliver a guaranteed device trade-in price to each of its 18 million subscribers across the ...
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Upcoming Webinar – dDLM – an emerging differentiator for Telcos
Join the webinar on 19th September 2022 at 7am PST/10am ET/4pm CET.
We would love for you to join us and take part in the debate. Register Now!
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Making Smartphone Lifecycles as Smart as the Devices
One tech company is changing the way mobile carriers manage their customers’ devices. What does that mean for smartphone customers? In 20+ years in the telecom industry, Eitan Linker has watched the business change for m...