We are excited to announce our latest offering for carriers, retailers, IT departments and cell phone repair stores – Mobix (https://www.mobix.group).
mce loves big projects, filled with integrations and customization to best fit our clients needs and targets. Some of our customers simply need a good, reliable tool they can use to perform in-store content transfer, diagnostics and wipe – this is where Mobix steps in.
Mobix is a software solution, with no mandatory hardware other than existing store PC. Mobix offers store representatives a quick and easy way to better serve new and existing customers.
Mobix main features:
Content Transfer – selective or full migration.
Diagnostics – software and hardware fault diagnosis.
Wipe – safely remove user data.
With minimum training required, and cost effective price tag (starting at just $35) Mobix is changing customer care for independent shops, MVNOs and dealers.
Using Mobix content transfer helps on-board customers to a new device as quickly as possible. Diagnostics is handy for fighting DOA claims, NFF returns, accurate device grading for trade-in and can also be used to up-sell a repair when necessary. Data wipe protects business owners from privacy claims and misuse of precious user data.
Intuitive UI and specific per case graphical instructions makes sure rep only need to know how to plug in a USB cable.
Mobix was designed with retail IT and security in mind taking into consideration user privacy, IT compliance, and in-store customer journey.
Get the tools you deserve, at the price that you want!
About MCE Systems:
MCE Systems is the pioneer in mobile device lifecycle management, having created more than $2.5B of shareholder value for operators and their partners since 2005. MCE’s industry-leading solutions simplify operations, increase revenues, and decrease inefficiencies. Specific solutions range from device diagnostics and care to trade-in management with a price guarantee to handling device returns. All are omnichannel-ready with world-class virtualization and provide fully integrated data management to anticipate customer needs around device-related customers issues (e.g., device health, upgrade timing). Over its more than 15 years of experience, MCE Systems has become the trusted solution to Tier-1 operators and their partners. For more information, please visit:www.mce.systems.