MCE Systems Ltd, the pioneer of digital Device Lifecycle Management, has appointed Dr. Erez Manor, Ph.D., as the new Head of Research and Development (R&D). This strategic decision comes as a result of Mr. Manor’s contributions and dedication to the company over the past 13 years.

Dr. Erez Manor

Initially joining MCE to lead IP, and then transitioning to Data Systems & Cloud architecture, Mr. Manor’s impressive growth at MCE is a result of his leadership, industry knowledge, and commitment to innovation.

Erez Manor’s promotion to MCE’s Head of R&D, following his establishment of an internal Information Security Organization and CISO appointment, underscores his central role in the company’s evolution, and emphasizes its commitment to nurturing in-house expertise, and to prioritizing privacy and security within its enterprise-grade digital-first Device Lifecycle Management (dDLM) platform.

Commenting on the appointment, Eyal Shpits, SVP Operations said, “We are thrilled to have Erez take on this key role. He has consistently demonstrated innovative thinking and delivered exceptional results throughout his career with MCE. Erez’s appointment as Head of R&D marks the beginning of an exciting new chapter. We have full confidence that he will lead the team to even greater heights.

Erez said, “It’s a privilege to transition to a role that is so fundamental to MCE’s future success. My aim is clear: to innovate and enhance our platform, and to ensure MCE’s continued position as the pioneer of dDLM.”

In his role as Head of R&D, Erez Manor will drive the ongoing development of MCE’s dDLM platform and oversee the launch of new, transformative AI-led customer service solutions, which join the company’s existing AI-based products such as its AI Chatbot-booster, AI-enabled Cosmetic Grading, and AI-driven Contextual Marketing Engine.

About MCE Systems

MCE is the pioneer in digital-first mobile device lifecycle management (dDLM) for operators and their partners since 2005. MCE’s industry-leading dDLM platform solutions mobilize operations, increase revenues, and decrease inefficiencies. Specific solutions range from device diagnostics and trade-in management with a price guarantee, to handling device returns. All are omnichannel-ready with world-class virtualization and provide fully integrated data management to anticipate customer needs around device-related customer issues (e.g., device health, upgrade timing, trade-in instead of repair). Over its more than 18 years of experience, MCE has become the trusted mobilizer of extraordinary customer experiences for Tier-1 operators and their partners.



MCE Systems Ltd.

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