Device Care is broken. How AI can Fix it.

MWC 2024 Featured Demo

Latest Announcements

From Device AI to award winning technology

DeviceAI

MCE’s DeviceAI is transforming the device care space by empowering customers

Vodafone UK

See how MCE’s dDLM platform is innovating the trade-in value proposition for the UK

MCE Awards

2023 was a year of awards – spanning digital transformation, to IT implementation

Powering the next generation of Telco Chatbots with DeviceAI

MCE’s dDLM platform leverages a vast pool of ready device intelligence to boost Telco chatbot services. MCE’s DeviceAI utilizes an extensive 18-year data set to transform service bots to more accurately determine repair needs, identify false repair triggers, and provide contextual solutions, all while continuously refining future interactions based on real-time intelligence.

Powering the next generation of Telco Chatbots with DeviceAI

MCE’s dDLM platform leverages a vast pool of ready device intelligence to boost Telco chatbot services. MCE’s DeviceAI utilizes an extensive 18-year data set to transform service bots to more accurately determine repair needs, identify false repair triggers, and provide contextual solutions, all while continuously refining future interactions based on real-time intelligence.

Powering the next generation of Telco Chatbots with DeviceAI

MCE’s dDLM platform leverages a vast pool of ready device intelligence to boost Telco chatbot services. MCE’s DeviceAI utilizes an extensive 18-year data set to transform service bots to more accurately determine repair needs, identify false repair triggers, and provide contextual solutions, all while continuously refining future interactions based on real-time intelligence.

About MCE Systems

MCE’s dDLM platform provides a new way for telcos to deliver a seamless customer experience by putting the power of digital-first technology into the hands their customers and frontline. For device-related set-up, service, and upgrade journeys, the platform onboards a device and guides the right action at the right time across channels solving customer issues, while driving NPS and margins.

About MCE Systems

MCE’s dDLM platform provides a new way for telcos to deliver a seamless customer experience by putting the power of digital-first technology into the hands their customers and frontline. For device-related set-up, service, and upgrade journeys, the platform onboards a device and guides the right action at the right time across channels solving customer issues, while driving NPS and margins.

About MCE Systems

MCE’s dDLM platform provides a new way for telcos to deliver a seamless customer experience by putting the power of digital-first technology into the hands their customers and frontline. For device-related set-up, service, and upgrade journeys, the platform onboards a device and guides the right action at the right time across channels solving customer issues, while driving NPS and margins.