MCE Latest News
MCE Systems Lands AI Breakthrough Award Prize for ‘Chatbot Innovation’
The recognition honors MCE’s customer care AI agent, which pairs live device telemetry with agentic interactivity to deliver proactive device issue management and personalized resolutions to customers MCE Systems, the le...
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mce receives ISO/IEC 27017 cloud security certification
As part of MCE’s commitment to privacy and security, the company just finished its audit for the ISO 27017:2015 (1) cloud security standard and has received the formal accreditation from “The Standards Instit...
MCE is now Privacy Shield framework certified
As part of mce’s commitment to the protection of our customers’ data and their customers’ data, MCE became certified for the Privacy Shield framework (1). MCE is now certified for both the EU-U.S. and S...
MCE expands partnership with North American carrier from store to distribution center
The parties have successfully launched the mce application within the carrier’s reverse logistics operations. This is added to the long deployed retail and on-device solutions. Diagnostics from the field, done eith...
MCE executive team at CES
mce’s executive team will be attending CES this coming January. We will be discussing our success in optimization of trade-in, warranty, insurance, repair and our plans for 2020. Exciting times, if you want to be e...
MCE now available in 20 languages
MCE expands its global outreach and is now available in 20 languages. Our customers may be speaking different languages, but they all understand that omnichannel device life-cycle means mce, universally. Proud to support...
MCE releases Logistics Wipe machine
MCE introduces a revolution in mobile device wipe automation. Improving the already industry fastest multi-device wiping solution. The new wipe machine is optimized to deliver the fastest and most secure wipe an mce solu...
North American carrier launches novel on-device mobile trade-in services powered by MCE
For the first time, the new service moves mobile phone Trade-Ins out of the stores and into users’ hands MCE, a global provider of mobile device lifecycle solutions announces today it has successfully launched its mobile...
MCE Analytics, upgraded
MCE chooses Splunk (https://www.splunk.com/) to power its BI and data solutions. New reporting system and dashboards are now available for all MCE solutions. mce is happy to announce it has finished the migration of data...
MCE reflow | open source contribution
MCE continues to contribute to the open-source community with its latest release of reflow (https://github.com/mceSystems/reflow). Reflow is an application-flow and UI management library. It provides a set of utilities t...
Safest, fastest and most comprehensive wipe. Guaranteed.
mce’s brand new wipe module has just been certified by ADISA (https://adisa.global/), an industry standard accreditation. The new wipe engine is already included in mce Retail and mce Logistics solutions and featur...
MCE introduces Broken Screen Access
MCE now offers the ability to communicate with mobile devices and tablets that have partially or completely broken screen. Simply connect any Android device to mce’s solutions and with one click, perform all the ne...
Customer Success Story | Leading Mobile Retailer
A leading European Mobile Retailer has decided to build an omnichannel Device Care solution. The Retailer has implemented the mce solutions across the main channels including an app, the retail estate, and logistics cent...