Making Retail a driver of digital transformation
Elevate the retail experience
Impress customers with more than competitive prices
Consumers are loyal to device brands, but that affection doesn’t always extend to the retail channels who sell those devices. Instead, retail is stuck competing on price, which turns the retail experience into a transactional, one-time event. Transitioning retail to an elevated experience will not only delight your customers, but will grow relationships, loyalty and revenues.
Digital First Productivity
Journeys don't have start or stop at the store
We help you stay close to your customers, whether they’re in the store, at home or on the go. Our dDLM software solutions, integrated with your systems, let you transform key device-related journeys into connected journeys. From activation and onboarding to trade-in and upgrade, care and repair, upsells, offers and value-added services, the goal is the same – to help you help your customers.And, it will also boost your retail productivity as customers will be able to self-serve both for sales and service transactions.
An app that makes everyone more productive – immediately
Our “prosumer” mobile app delivers more mobility to customers, and more productivity to retailers. Available as a branded, white label app, or as an SDK to power your existing app, it minimizes customers’ time in the store – letting them self-serve the same device lifecycle services they could get in person. And, your frontline, the “power users” of the same app as your customers, become drivers of digital transformation because they drive digital adoption.